How to fix WhatsApp custom notification tone issue on Redmi Note 3 and other Xiaomi Phones

After Redmi Note 3 and other Mi Phones got updated to Android 6.0 Marshmallow from Android 5.1 Lollipop many users started facing issues setting Custom Notification tone on WhatsApp and other apps. In this tutorial, we are going to show the steps on how to fix WhatsApp custom notification issue on Redmi Note 3 and other Xiaomi Phones running on Marshmallow.

How to fix WhatsApp custom notification tone issue on Redmi Note 3

Marshmallow comes with the extra security when compared to Android 5.1 Lollipop. Every app asks for special permission allowance when they are installed for the first time. Similarly, there was a permission issue with WhatsApp and other apps since you have updated your device from Android 5.1 Lollipop. Since you are using those apps while the device was running on Android 5.1 Lollipop and now got updated to Marshmallow, it won’t show the permission prompt while you set the custom tone on WhatsApp and other apps.

We personally faced this issue and also the WhatsApp backups were not automatically done. So to figure it out we have allowed all the app permissions to WhatsApp from Security app. But still, the issue was not fixed and finally we looked into the app info page and figured out what the issue is.

Below are the steps on how to fix Custom Notification tone issue on WhatsApp and other apps.

How to fix WhatsApp Custom Notification tone issue on Redmi Note 3 and other Mi Phones:

Step 1: Go to Settings >> Installed Apps.

Step 2: Look for WhatsApp or the app which is causing the similar issue.

Step 3: Tap on the app to see the App info page. Look for App Permissions.

Step 4: Now allow all the permissions for WhatsApp or the one’s which you think might be needed by the app.

How to fix WhatsApp custom notification tone issue on Redmi Note 3

Step 5: Now Open WhatsApp and Set Custom Notification Tone and it should work this time.

Note: The App Permissions shown on the App Info page are different from the MIUI Permission manager (Security >> Permissions >> Other Permissions). These app permissions manager is built into the core of Android 6.0 Marshmallow.

This was a quick guide on how to fix WhatsApp Custom Notification tone issue on Redmi Note 3 and other Xiaomi Smartphones which are updated to Marshmallow.

Have any questions? Ask them in the comment section below.

3 Comments

  1. vijay August 17, 2017
  2. Karthik September 21, 2017
  3. kuldipsingh October 15, 2017

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